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Privacy policy

BDW Invest SRL processes your personal data with care, in accordance with the General Data Protection Regulation (GDPR). This page explains what data we collect through this website, why, and what your rights are.

Data controller

BDW Invest SRL, avenue Franklin Roosevelt 95, 1050 Brussels, BE 0543.630.065. For any question about your data: info@bdw-invest.com.

The data we process

Situation Data Why Legal basis
Contact form Name, email, phone, municipality and number of properties, message To answer your request and prepare a proposal Pre-contractual steps, legitimate interest
Rental application Only the information permitted by Brussels regulations, depending on the stage of the application To assess your application and present it to the owner Pre-contractual steps
Reporting a technical problem Name, contact details, address of the home, description, photos To organise the intervention Performance of the lease and management agreement
Legal obligations Our clients' identification data To meet our obligations, notably anti-money-laundering due diligence Legal obligation

Who receives your data

Your data is accessible to the BDW Invest team. Where relevant, it may be shared with the property owner, contractors carrying out an intervention, and our IT providers who host it on our behalf. Some of these providers may process data outside the European Union, with the safeguards provided by the GDPR. We never sell your data.

How long we keep it

  • Contact requests not followed up: three years after the last exchange.
  • Rental applications not accepted: one year after the property is let, to be able to answer any complaint.
  • Data linked to a lease or management agreement: for the duration of the contract, then as long as needed to meet our legal obligations.

Your rights

You may ask for access to your data, its rectification or erasure, the restriction of its processing or its portability, and object to certain processing. Write to us at info@bdw-invest.com. You may also lodge a complaint with the Data Protection Authority, rue de la Presse 35, 1000 Brussels, www.dataprotectionauthority.be.

Cookies

This website only uses cookies that are strictly necessary for it to work. [To be adapted if audience measurement is added: a consent banner will then be required.]

Security

We take technical and organisational measures to protect your data against loss, unauthorised access and disclosure.

A question about your property?

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